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Event Details
Please join us for another exciting topic: Managing Perceptions presented by Mark Chagaris.
Overview:
Ever
felt a disconnect with the way someone perceives you, your actions,
performance, persona? Ever worked on a team that was delivering great
service/support but was perceived differently? Perception is powerful -
and managing it is even more powerful. During this interactive
presentation you will learn some tips and techniques to help you
maintain or influence someone’s perception of you and your team.
Objectives:
- Create awareness of the fact that we can manage other’s perception of us, as individuals and as a team.
- Understand and learn the drivers of how we are perceived
- Learn some practical tips for successfully managing (and maintaining) being positively perceived
- Define immediate actions to take - worksheet provided
About the presenter:
Mark
Chagaris is currently the VP of Operations for 120VC, a project
management services company. Prior to joining 120VC, he was the Vice
President of Culture Management and Communications for Countywide IT.
During his career he has managed large service organizations, consulted
to Fortune 500 IT Executives, and frequently engaged in his passion -
sharing soft skills secrets with IT professionals. Mark is a firm
believer that soft skills are learned behaviors (for the many of us not
born with that chromosome) and technology professionals are the best and
brightest at learning and applying new things. In his spare time, Mark
is the 2011 SoTeC Conference Vendor Chair.
Admission fee: $10.00 (Free for SCQAA members and the employees of Bank of America) As always food will be served.
I hope to see you there.
Sujit Ghosh
Program Chair- SCQAA- SF Valley Chapter
www.scqaa.net
818-878-0834
sujit@scqaa.net
When & Where
Bank of America Building #2
29851 Agoura Road
Agoura Hills,
CA 91302
Wednesday, May 18, 2011 from 6:00 PM to 8:30 PM (PT)
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Hosted By
www.scqaa.net
Southern CA Quality Assurance Association is a not-for-profit organization. SCQAA-SF (www.scqaa.net) chapter sponsors the sharing of information to promote and encourage the improvement in information technology quality practices and principles through networking, training and professional development.
